Customer Survey 1st Purchase - Satisfaction Survey Survey - Complete and receive a 10% Off Coupon!Thank you for your first purchase. We would love to know how it went for you! Please complete our short survey to receive a coupon for 10% off your next order.Name* Your Name Email* How Likely Are You to Recommend Us to Your Friends?*Scale of 1-10: 1=Not Likely, 10=Very Likely1 - Not Likely2345678910 - Very LikelyHow Was Your Shopping Experience to Complete?*Scale of 1-10: 1=Very Difficult, 10=Very Easy1 - Very Difficult2345678910 - Very EasyAny Comments on the Shopping / Checkout Experience?How Satisfied Are You Overall With Our Service?*Scale of 1-10: 1=Not Satisfied, 10=Very Satisfied1 - Not Satisfied2345678910 - Very SatisfiedWhy Did You Choose XpressGrass?*Please Select All That Apply You Have the Product I Want Pricing is Good The Website is Easy to Use Coupon / Deal Referred By a Friend Helpful Customer Service Product Selection is Vast Other (Please Specify) Your Reason:*About Your OrderHow Would You Rate the Quality of the Products?*Low QualitySomewhat Low QualityMid-RangeGood QualityExcellent QualityAny Comments on Product Quality?Any Suggestions on our Product Offering?Any items missing from the menu you would like to see:How Would You Rate the Value for the Money?*Low ValueSomewhat Low ValueModerate ValueGood ValueExcellent ValueAny Comments on Product Value?How Would You Rate our Customer Service Responsiveness (if applicable)?Not ResponsiveSomewhat ResponsiveVery ResponsiveAny Comments on Customer Service?How Likely Are You to Purchase From Us Again?*Scale of 1-10: 1=Not Likely, 10=Very Likely1 - Not Likely2345678910 - Very LikelyDo You Have Any Other Comments?Please let us know where we can improve, or if something stood out to you.Would You Like Us to Follow-Up With You?*YesNoWhat Would You Like Us to Follow-up About?*Please explain your issue so we can find a resolution for you. (This will be sent to Customer Service)CAPTCHANameThis field is for validation purposes and should be left unchanged.
